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WhatsApp automation & AI chatbot

Answer every customer on WhatsApp in seconds, even at 11pm.

Your customers already message you on WhatsApp. Most of those messages are the same questions: price, stock, order status, catalogue. An AI assistant handles them instantly, in your customers' language, and hands real conversations to your team.

Recent work: invideo · Born Minimal

Is this for you?

Who this is for, and who it isn't.

A good fit if…

  • You get dozens or hundreds of WhatsApp enquiries a day
  • The same questions repeat (prices, availability, order status)
  • Slow replies are costing you orders

Not a fit if…

  • Every conversation needs a specialist to answer it
What you get

Deliverables, not adjectives.

  • An AI assistant on your official WhatsApp Business number
  • Answers drawn from your catalogue, price list, policies and order data
  • Order taking and enquiry capture straight into your sheet, CRM or ERP
  • Order-status lookups
  • Smooth handoff to a person, with the full conversation attached
  • Weekly report: questions asked, orders taken, handoffs
How it works

The playbook.

1.Week 1

Collect

Gather your top questions, catalogue, price list and order process.

2.Weeks 2–3

Build & train

Set up the WhatsApp Business API, connect your data, and write the assistant's rules.

3.Week 3

Pilot

Run it on a share of conversations with your team watching, then fix the gaps.

4.Ongoing

Run

Update answers as products and prices change; review conversations monthly.

Timeline: Live in about 3 weeks, including a supervised pilot.

What we measure

The numbers you'll see every month.

Reply timeEnquiries handled without a personOrders capturedCustomer satisfaction

Tools I use for this:

WhatsApp Business APIGoogle Sheets / your ERPClaude

Pricing

Start with a one-week AI Audit (₹50,000, credited) for a payback estimate. GST extra.

from ₹1L build + ₹25,000 / monthPriced by scope, not by the hour.
FAQ

Questions marketing leaders ask.

Does it work in Hindi and regional languages?

Yes. It replies in the language the customer writes in, including Hinglish.

What if it doesn't know the answer?

It says so, and hands over to your team with the conversation attached. It doesn't make up prices or promises.

Will it use my existing WhatsApp number?

It runs on the official WhatsApp Business API. We can migrate your current number or use a new verified one.

What are the WhatsApp costs?

Meta charges per conversation. That's billed at cost, separate from my fee, and it's usually small next to the time saved.

Often paired with:

Let's talk.

Thirty minutes. No deck. A straight answer on whether I can help.