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Reviews & reputation

More good reviews, and every review answered.

Buyers check your Google rating before they call. The system asks satisfied customers for a review at the right moment, alerts you to negative reviews, and drafts replies in your voice so no review goes unanswered.

Book a call →See how it works

Recent work: invideo · Born Minimal

Is this for you?

Who this is for, and who it isn't.

A good fit if…

  • Customers find you on Google Maps or marketplaces
  • Your rating or review count lags competitors
  • Negative reviews sit unanswered

Not a fit if…

  • Your buyers never look at reviews
What you get

Deliverables, not adjectives.

  • Review requests after delivery or service, by WhatsApp or SMS
  • Monitoring for Google Business Profile and marketplaces
  • Drafted replies for every review, for you to approve
  • Alerts and a response plan for negative reviews
  • Monthly reputation report
How it works

The playbook.

1.Week 1

Set up

Connect review sources and find the right moment to ask.

2.Week 2

Launch

Requests and reply drafts go live.

3.Ongoing

Run

Track rating, volume and response rate.

Timeline: Live in about 2 weeks.

What we measure

The numbers you'll see every month.

Average ratingNew reviews per monthResponse rateCalls and visits from Google Maps

Tools I use for this:

Google Business ProfileWhatsApp Business APIMarketplace dashboardsClaude

Pricing

Start with a one-week AI Audit (₹50,000, credited) for a payback estimate. GST extra.

from ₹1L build + ₹25,000 / monthPriced by scope, not by the hour.
FAQ

Questions marketing leaders ask.

Is asking for reviews allowed?

Yes. Asking every customer is fine. Offering rewards for reviews or selectively hiding unhappy customers is not, so the system asks everyone.

Do replies go out automatically?

Positive review replies can. Negative ones always come to you first.

Often paired with:

Lead capture & follow-up →IndiaMART & marketplace listings →Marketing content automation →

Let's talk.

Thirty minutes. No deck. A straight answer on whether I can help.

Book a call →hello@dudeconsulting.in