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Lead capture & follow-up

Every enquiry answered. Every lead followed up.

Leads come in from the website, WhatsApp, phone calls, marketplaces and walk-ins, then get lost in someone's inbox. The system captures each one in one place, qualifies it, replies straight away, and keeps following up until the lead buys or says no.

Recent work: invideo · Born Minimal

Is this for you?

Who this is for, and who it isn't.

A good fit if…

  • Leads come in from many sources
  • Your team forgets to follow up
  • You do not know your conversion rate by source

Not a fit if…

  • You get only a handful of leads a month
What you get

Deliverables, not adjectives.

  • Lead capture from website, WhatsApp, calls, email and marketplaces into one place
  • Instant first reply and qualification questions
  • Follow-up sequences on WhatsApp and email
  • Assignment to salespeople with reminders and escalations
  • Simple CRM or Google Sheets view, plus a weekly report by source
How it works

The playbook.

1.Week 1

Map

List every lead source and follow the path an enquiry takes today.

2.Weeks 2–3

Build

Capture, replies, sequences and routing.

3.Ongoing

Run

Track conversion by source and improve the scripts.

Timeline: Live in about 3 weeks.

What we measure

The numbers you'll see every month.

Response timeFollow-ups per leadConversion by sourceRevenue from recovered leads

Tools I use for this:

WhatsApp Business APIWebsite formsCall trackingZoho / HubSpot / SheetsClaude

Pricing

Start with a one-week AI Audit (₹50,000, credited) for a payback estimate. GST extra.

from ₹1L build + ₹25,000 / monthPriced by scope, not by the hour.
FAQ

Questions marketing leaders ask.

Do we need to buy a CRM?

Not necessarily. A well-built Google Sheet works for many businesses. If you already have Zoho or HubSpot, I will build on that.

What about phone enquiries?

Calls can be logged automatically with call tracking, then followed up on WhatsApp like any other lead.

Often paired with:

Let's talk.

Thirty minutes. No deck. A straight answer on whether I can help.